phone.cdyne.comVoice Broadcasting | Esendex US

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Developers API Documentation Resources Resource Hub Case Studies Blog Support SMS API Guide Voice API Guide Interactive Content Message Template Library Marketing Calendar 2024 Contact Talk to an expert Start Free Trial Log In Voice Broadcasting Give your campaign a voice with pre-recorded outbound messages, sending to many or few. START YOUR FREE TRIAL Talk to an expert Trusted by industry leaders to deliver world class mobile messaging solutions Make more impact with personalized messages Voice broadcasts are a great way of connecting with customers by targeting either mobile devices or landlines. Customers receive a call (initiated by you) and either listen to a message or are prompted to complete an action with their telephone keypads. Our intelligent Voice Broadcasting can be used for simple promotional messages and alerts. Interactive menus can invite customers to participate in surveys while payments can be processed by linking to our Esendex IVR and your existing payment solution. Rapid ROI Reduce your reliance on agents making manual calls, analyze call performance with intelligent reports, and link voice broadcasts to an Esendex IVR to enhance collection rates. Consistent communications Control your messages and ensure that your brand’s voice is consistent, both on- and offline. Our voice broadcasts can be tailored in exactly the way you need – even leveraging text-to-speech for on-brand mass sends. Better engagement Target your customer’s landlines and mobile devices to improve the chance of connecting, and identify when the call goes to voicemail. Record security questions to confirm you have the correct call recipient. System integration Esendex Voice Broadcasting can be deployed to work in synergy with your existing CRM systems, improving both your implementation time and your time to value. Automate appointment reminders By linking with your existing CRM system, we can send automated voice broadcasts to your customers with details of their appointment. This means fewer missed appointments and more revenue generated for you. Improve satisfaction surveys Gain more insight into how your product or service is performing when you make a voice broadcast call to your customers. By using their telephone keypads, customers can provide feedback in a quick and convenient way. We can then provide you with intelligent reports, allowing you to make smarter business decisions. Streamline delivery confirmations By using your CRM data, we can automate your voice broadcasts to let your customers know when a delivery is on its way and when it has arrived. Customers will be better informed and by receiving advanced notification, can ensure that someone is available to accept deliveries when required. Quickly and easily capture customer data Relieve call center pressure by building a call flow to efficiently capture customer data. Our voice broadcast system provides a secure, convenient way for customers to provide personal information at any time of the day without the need to speak to an agent. Our call flows then feed that data back into your existing CRM system. Developer? Come and play with our API. Show me the code! Explore our product suite SMS Send and receive online SMS online or integrate into your existing solutions using our API. Read more Voice Reduce customer frustration with a better designed Interactive Voice Response (IVR) system. Read more Phone Verification Scrub your contact list, identify phone providers, and discover if the number is mobile or landline all while verifying contacts. Read more Postal Address Verification Access detailed, accurate, and real-time USPS address verification data to ensure delivery to recipients. Read more Let’s start sending, together. Talk to an expert Take a free trial From SMS and Voice to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications. Products SMS API SMS/MMS Software SMS Reseller Voice API Phone Verification API Industries Retail Education Healthcare Utilities Company Contact Support Blog Case Studies © Commify US Ltd 2024 Legal Privacy Policy Acceptable Use...